Remote Support

For fast, economical support via remote maintenance

Not every challenge requires an on-site visit. In many cases, our experts in safety and automation can help via remote diagnostics. It's straight-forward and quick.

Safe online connections ensure they can get straight to where they need to be to provide support. Remote support is a fixed part of the Pilz All-in Care module.

But this service can also be combined at will with services from other modules.

Remote maintenance
Straight-forward fault recovery through remote diagnostics and maintenance

Application support
Support with all application questions, with regard to commissioning of devices or system implementation, for example

Individual
We can also help remotely with all your individual application questions

Your benefits at a glance:

Downtimes are minimised due to straight-forward remote support
Quick access to technical information
Short reaction time when unexpected problems arise

Remote support is part of the Pilz All-in Care module or can also be booked individually. Everything about Pilz Care can be found here:

To overview of Pilz Care

Contacts

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: info@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Our country hotlines

Americas

Canada: +1 888-315-PILZ (315-7459)
United States (toll-free): +1 877-PILZUSA (745-9872)
Brazil: + 55 11 4942-7032
Mexico: +52 55 5572 1300

Europe

Russia: +7 495 6654993
Spain: +34 938497433
Denmark: +45 74436332
Germany: +49 711 3409 444
Belgium: +32 9 321 75 70
Switzerland: +41 62 889 79 32
France (toll-free): +33 3 88104000
Austria: +43 1 7986263-444
Ireland: +353 21 4804983
Netherlands: +31 347 320477
Italy: +39 0362 1826711
United Kingdom: +44 1536 460866
Sweden: +46 300 13990 / +45 74436332
Turkey: +90 216 577 55 52
Finland: +358 10 3224030 / +45 74436332
Portugal: +351 229 407 594

Asia Pacific

New Zealand: +64 9 6345350
Thailand: +66 210 54613
Japan: +81 45 471 2281
Australia (toll-free): +61 3 9560 0621 / 1300 723 334
China: +86 400-088-3566
South Korea: +82 31 778 3390
Taiwan: +886 70 1015 0068
Singapore: +65 6829 2920

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