Our responsibility

A man stops a chain of building blocks

For us, compliance means that we abide by the applicable laws and regulations and also respect our own ethical standards and social values. Our business practices have always been characterised by a sense of responsibility as well as high moral and ethical principles. We are committed to sustainable development, which takes account of the needs of the individual, society and environment in equal measure.

 

Our compliance management process combines the necessary measures for this purpose, such as risk analysis, implementation and compliance with legal provisions and communication of company-defined values.

The Pilz Group itself is concerned with promoting transparent and open communication, a “speak-up culture”, both within the company and also with its customers, suppliers and other business partners.

Integrity Line at Pilz Group

To protect our values, we count on your assistance when it comes to exposing abuse or misconduct.

For any complaint regarding potential human rights and environmental risks or breaches, the Pilz Group provides the following contact options:

  • Via email: compliance@pilz.com
  • Via post: Pilz GmbH & Co. KG, Compliance Office/ CONFIDENTIAL, Felix-Wankel-Str. 2, 73760 Ostfildern, Germany
  • Via telephone: +49 711 3409 1103
  • Face-to-face appointment by arrangement

How do we deal with complaints or whistleblowing at Pilz Group?

  • Opening of the whistleblowing channel (Integrity Line) for complaints regarding potential human rights and environmental risks or breaches.
  • Any person or organisation who has become aware of a potential breach of human rights or environmental due diligence requirements by PILZ, its members and associates, or by direct or indirect suppliers of PILZ, or of relevant risks, can send a report or a complaint to the Compliance Office.
  • The Compliance Office is exclusively responsible for the receipt and processing of reports and complaints. The staff are independent in their role and have an obligation of confidentiality.
  • Confirmation of receipt within 7 days, processing and feedback within 3 months, provided the whistleblower has supplied a means of feedback. 
  • Strict confidentiality with regard to personal data and with respect to the identity of the whistleblower and the accused.
  • The whistleblower and all those potentially involved shall not be placed at a personal disadvantage and face retaliation for submitting a report. Those accused shall also be protected from denunciation.

Transparency International e.V. - Guidance for whistleblowers

  • The identity of the whistleblower may only be published with their express written consent.
  • The case is documented and will be stored temporarily in accordance with legal provisions.

Further information on data protection

Graphic of complaints procedure

*Without any intention to discriminate, the pronoun “he” is primarily used in the text, and occasionally also “she”. All genders are included, however. The purpose here is purely editorial. There are no content-related reasons and therefore no associated valuation.

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: info@pilz.de

Pilz GmbH & Co. KG

Telephone: +49 711 3409-0
E-Mail: info@pilz.de

Americas

  • Canada: +1 888-315-PILZ (315-7459)
  • United States (toll-free): +1 877-PILZUSA (745-9872)
  • Brazil: + 55 11 4942-7032
  • Mexico: +52 55 5572 1300

Europe

  • Russia: +7 495 6654993
  • Spain: +34 938497433
  • Denmark: +45 74436332
  • Germany: +49 711 3409 444
  • Belgium: +32 9 321 75 70
  • Switzerland: +41 62 889 79 32
  • France (toll-free): +33 3 88104000
  • Austria: +43 1 7986263-444
  • Ireland: +353 21 4804983
  • Netherlands: +31 347 320477
  • Italy: +39 0362 1826711
  • United Kingdom: +44 1536 460866
  • Sweden: +46 300 13990 / +45 74436332
  • Turkey: +90 216 577 55 52
  • Finland: +358 10 3224030 / +45 74436332
  • Portugal: +351 229 407 594

Asia Pacific

  • New Zealand: +64 9 6345350
  • Thailand: +66 210 54613
  • Japan: +81 45 471 2281
  • Australia (toll-free): +61 3 9560 0621 / 1300 723 334
  • China: +86 400-088-3566
  • South Korea: +82 31 778 3390
  • Taiwan: +886 70 1015 0068
  • Singapore: +65 6829 2920